A Wiki is a type of content management system (CMS). It differs from a blog or most other such systems because the content gets created without any defined owner or leader. The ideal Wiki has little structure, allowing structure to emerge according to the needs of the users.
Web Applications to Author Your Wiki
A Wiki is generally authored using a web application. It allows users to add, modify, or delete content in collaboration with others. Text is written using a simplified markup language or a rich-text editor. Confluence is a good tool to use for Wikis and many companies are signing up to use it.
Wikis are becoming as popular as websites because they are a good way to share information with your engineers, developers, marketing, and documentation staff. You can give access to your customers and partners too.
Assign Profiles to Protect Content
To protect the content, I assign profiles with customized rights/permissions per role or group. This ensures that approved content does not change without review cycles. For example, an admin role would have read and write permissions where a lower-level user would only have read permissions.
I can create a Cascading Style Sheet (CSS) to ensure that the Wiki follows your established standards, styles, and branding. Your documents and the Wiki should match not only in “looks” but also in content. There should never be any confusion for your customers as to which content is more current either!
Work with Developers
I will work hard with your developers to setup your Wiki so that the administrator, employees, customers, and partners will not have any difficulty accessing, adding, changing, or deleting content within the limits of assigned permissions.
Resources and Articles
For more information, email email@example.com or call 949-269-7809.